FAQ

If the answer to your question isn’t below, by all means feel free to Contact Ryan.

I’ve never had a website built before. How do I know what to expect?

I love dealing with people like you! If you choose Ryan’s Web Design then you can expect it to be an easy process.

I don’t expect you to know what to do but I’ll happily show you how, every step of the way.

How much will my new website cost?

This can vary depending on many factors including the complexity, size and design style that's required for your business.

Please feel free to Contact Ryan so we can organise a time to get together and discuss your website needs in further detail.

Once I have a solid understanding of your website requirements I will provide you with an upfront quote.

Does it honestly matter if my website looks a bit dated?

Nope, it doesn’t matter at all … if you don’t plan on attracting customers and making sales! Business is a cutthroat world and if you want to be competitive, you need to make the most of every opportunity to shine.

If your website is unappealing, unhelpful, uninformative or just plain hard to use, why on earth would your potential customers bother?

Show them you respect their interest in your company and make it easy for them to learn more about you.

And remember, your bricks and mortar shop may have the exact products as your competitor’s shop across the road but if your windows are dirty, signage is faded and there are overflowing rubbish bins outside, whose shop do you think customers will walk into?

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What sort of clients do you work with?

I like to work with business owners who are serious about being successful.

They appreciate that my work helps them to achieve their goals and they respect my skills enough to know they can trust me to deliver awesome work.

Generally, they are retailers, new start-ups, non-profits and small to medium corporations.

How do you design websites?

First and foremost, I need to understand your business.

What are the main objectives of your website and who is your target market?

I believe that before designing anything, it's important to know who you will be marketing to. There is no point in creating a website full of pictures of coffee beans if the business is about IT recruitment!

Once we know who your customers are, what they are looking for, what you want them to buy from you and how you want them to do that, we can design a website to suit.

What is the core style of any website you design?

I believe that a website must be functional, easy to navigate and aesthetically appealing.

It must also be responsive, meaning that it scales to size on any device including smartphones, tablets, laptops and desktop PCs or Macs.

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Can you create a responsive website?

Absolutely! All the websites I create are designed to automatically adjust their size to fit any screen! Everything from a smart phone to a large desktop monitor - I've got you covered!

Why not take a look at any of the websites in my portfolio? Feel free to open the link and as you adjust the size of your browser you will notice the website adjust to fit the size of the screen accordingly.

Can you arrange my domain name?

Sure thing! Your domain name (address of your website) is one of the most important decisions you can make for your website.

I can help you choose the perfect domain name to not only reflect your business but also to make it search engine friendly.

On what platform do you build your clients’ websites?

This will depend on the type of website you are trying to create.

Imagine you are buying a pair of shoes; if you were to try and buy a pair that would be suitable for every situation you would be searching for a very long time!

The first step is to Contact Ryan and from there I can advise you on the most suitable content management system (CMS) to use.

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How soon can I have a website up and running?

This will vary greatly depending on many factors however typically, from initial discussions to live launch, standard websites average around 2-4 weeks.

Can you set up email addresses for us?

In a heartbeat!

What do I need to provide in order for you to build (or redesign) my website?

During our meetings/discussions, I will give you a list of materials I will need.

This may include photos, your existing logo, access to your old or existing website and the wording you want used.

Who will own my website when it’s finished?

You will, 100%! I don’t lock you into any long-term contracts. I simply get you online with a smart, professional website.

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Can you host the site for me?

I most certainly can! I provide free hosting with all website packages.

Can you provide ongoing support?

Absolutely! I provide free 7 day support as part of any website package. I understand that as your business evolves, changes will be required.

For example, as staff change or if your business relocates, you will need to have these changes reflected in your website, you simply need to email me with the required changes and you can consider them done!

From time to time you may want to update photos of your team or perhaps the costs for your services or products may also change. Not a problem! Simply Contact Ryan or send an email and it will be taken care of immediately for you!

If however, the changes required involve a major update - for example, a website re-design or complete rebuild - then there will be an additional cost.

What if I want to leave you?

You can leave at any stage - no questions asked!

I don't do contracts, exit fees etc

I am confident you will never want to leave me but in the unlikely event that you do (you never know, you might marry a web designer?) just send me an email and that will be that - not a problem.

What happens if you decide to join the military and die in combat? What will happen to my beautiful new website?

Have no fear!, once I have completed your job I will upload all the work I did for you onto a USB stick and give it to you personally!

That way, worst case scenarion, you will be able to hand the USB stick to any other developer and your website will be up and running in no time!

I've read all I need to know. How do I contact you to help me with my new website?

You simply Contact Ryan - I would love to hear from you!